Return Policy

Return Policy

Our return policy period lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

There are certain situations where only partial refunds are granted:

  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 business days. Credit card refund payments may take 5 to 10 business days for a refund to show up on your credit card statement.

Clearance Items

Only regular priced items may be refunded, unfortunately clearance items cannot be refunded.

Shipping

To return your product, please mail your product to the following address: 74 Minnie Street Southport QLD 4215

You will be responsible for paying for your own shipping costs for returning your item however we can assist with the return shipping and the cost will be deducted from the refund. All Shipping costs are non-refundable. If you receive a refund, the cost of shipping the item to you will be deducted from your refund.

If you are shipping an item, you should consider using a trackable shipping service or purchasing shipping insurance. We don't guarantee that we will receive your returned item.